Hozzáadott 2 months ago

Customer Care Representative (French and/or English)

Munkavégzés helyePEST, Fót, Hungary PP Adecco

Foglalkoztatás jellegeSpecialist

Dátum2021-09-08

KategóriaCall Centre and Customer Service




Customer Care Representative (French and/or English)


Adecco is looking for a Customer Care professional, who would support one of its multinational client based in Fót
The customer service team of our client delivers order entry, inside sales and administration activities, as well as acting as one of the main pre- and after-sales customer contact points, responsible for managing fast and effective exchange of commercial information between field sales, distributors, supply chain/logistics and other departments that exceeds customer expectations.
As a Customer Care Representative, you will phone, email and web support to field sales, service, distributors, dealers, customers for information on lead times, status of internal / external sale orders and/or return authorizations, shipments of materials, expediting of shipments and or material; including tracking/managing internal & external customer issues.
Responsibilites:
  • Managing allocated key accounts and regions, and back up other regions;
  • Interfacing with Supply Chain & Engineering to coordinate shipments of material to meet customers' requirements;
  • Co-ordinating service/goods Inwards to coordinate the return of material for repair and or restock;
  • Entering effectively customer's data, agreements, return authorizations, training registrations, sales orders and invoices using departmental service goals and objectives;
  • Entering and maintaining Customer Master Data plus execution of relevant security checks;

Requirements:
  • Have a Graduated commercial apprenticeship;
  • Be a good team player and be fluent in English and/or French;
  • Have good knowledge of MS Office applications and preferably in SAP;
  • Have previous experience in working with customers;

Benefits that our client can offer: 
  • Working remotely from home or any other work location in Hungary (up to 3-5 days/ week);
  • Flexibility in your work-schedule;
  • Contemporary working office policy;
  • Wellbeing activities by volunteer teams;
  • Private medical care;
  • Safety net of life insurance;
  • Additional flexible benefit framework;

Legutóbbi kereséseim

  • ZALA, Nagykanizsa, Hungary PP Adecco
  • Staff
  • ZALA, Zalaegerszeg, Hungary Staffing Adecco
  • Staff