Hozzáadott 1 year ago
DUTCH & ENGLISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE
Munkavégzés helyeBUDAPEST, Budapest, Hungary Staffing Adecco
Foglalkoztatás jellegeStaff
Dátum2022-05-13
KategóriaIT and Telecommunications
DUTCH & ENGLISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE
DUTCH & ENGLISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE
LEVEL 2
RESPONSIBILITIES:
- Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
- Providing guidance to the client through the necessary steps to restore functionality
- Being responsible to solve the issue
- Coordinating Service Requests by follow up with the cross functional teams
- Team up with your colleagues to collaborate on problem solving and identify major service solutions
- Actively use knowledge base to resolve problems and raise potential knowledge gaps
- Coordinating and follow up Service Requests
REQUIREMENTS:
- Fluent DUTCH and English language skills
- Experience in telephone technical support or any customer service related field is an advantage
- Considerable familiarity with MS Office Suite 2010 particularly and the Windows environment in general
- FULL HOME OFFICE OPPORTUNITY.
MONTHLY SALARY:
- Gross 570.000 HUF
PLACE OF WORK:
- Budapest, XIII. district
Legutóbbi kereséseim
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