Hozzáadott 1 month ago

German speaking customer service representative

Munkavégzés helyeBUDAPEST, Budapest, Hungary PP Adecco

Foglalkoztatás jellegeSpecialist

Dátum2022-05-14

KategóriaCall Centre and Customer Service




German speaking customer service representative


German speaking customer service representative
Technical support associate
Task:
  • Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
  • Providing guidance to the client through the necessary steps to restore functionality
  • Being responsible to either solve the issue or assign up to Level 2 support
  • Coordinating Service Requests by follow up with the cross functional teams
  • Team up with your colleagues to collaborate on problem solving and identify major service solutions
  • Actively use knowledge base to resolve problems and raise potential knowledge gaps
  • Coordinating and follow up Service Requests


Expectation:
  • Good PC handling is essential (Word, Excel, Outlook)
  • Fluent in German and English
  • Relevant experience is an advantage
  • Excellent communication, problem solving and customer handling skills
  • Excellent monotony tolerance
  • Customer orientation

Our offer:
 
  • EXPERIENCE IS NOT REQUIRED!
  • WE ARE OPENED FOR BEGINNERS!
  • Multinational environment
  • Career and development opportunities
  • Professional trainings
  • Base salary
  • Cafeteria
  • Gym ticket

Location:
 
  • Budapest, district XIII.


 

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