Hozzáadott 1 week ago

Cash Collection Specialist (German)

Munkavégzés helyeBUDAPEST, Budapest, Hungary PP Adecco

Foglalkoztatás jellegeSpecialist


KategóriaFinance and Accounting

Cash Collection Specialist (German)

  • To improve cash across their portfolio at every opportunity by encouraging preferred payment methods and educate customers to improve payment patterns, and minimise overdue debt without compromise to customer satisfaction;
  • Understand impact of overdue debt and delivery to targets;
  • Ensure promises made to the customer are kept, with proactive contact where failure is anticipated;
  • Escalate instances where delays are being experienced in resolving customer issues which could result in late payment of invoices;
  • Achieve and exceed targets for overdue debt and work package completion are met consistently, ensuring quality and professionalisation is not compromised
  • Pro-actively plan each collections call ensuring the call in accordance with Collections process, covering all appropriate debts and that a promise of full or part payment is received;
  • To protect and develop customer loyalty through Credit Management best practices and knowledge of the Billing process;
  • The post holder must maintain accurate records and ensure all reporting is completed within the agreed timescales;
  • Home office is available in this role depending on further agreement;

 This role will suit you if you have the following skills:
Soft skills:
  • Ability to meet the customers’ needs in line with the business requirements;
  • Focusing on the objectives and the required outcomes of the processes while delivering a service;
  • Working with a cooperative and positive attitude in a group setting to achieve common goals;
  • Communicating effectively and efficiently while adapting to your audience and getting the message through as intended is an advantage;

Professional skills:
  • Negotiation skills;
  • Excel knowledge;

Language skills:
  • English on a fluent level;
  • German on a fluent level;

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