Customer Quality Engineer

Responsibilities:

• Customer contacting, complaint handling and support in quality questions

(customer portal, through other communication channels)

• Coordination of problem-solving teams for customer complaints, applying problem-solving techniques
• Handling of change request and process changes
• Managing of customer initial samples (PPAP), approve with customer
• Regular reporting and consultation with the customer on the status of complaints
• Support in customer relevant quality issues within the ZF organization
• Organization and coordination of customer audits / visits (ZF / Customer)

Requirements:

• Technical advanced degree
• 2 years of experience on similar position preferred
• Proficiency in the practical application of quality problem solving methods
• English language – fluent, German language skills would be a plus
• Good communication skills, determined
• Analytical thinking, strategic vision
• Willingness to travel

We offer:

• Stable employment on non limited contract
• Career opportunities, continuous training program and language courses
• Competitive salary and performance-related bonus
• Cafeteria with optional elements
• School start support