Hozzáadott 1 year ago
CZECH & ENGLISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE
Munkavégzés helyeBUDAPEST, Bárhonnan végezhető, Hungary Staffing Adecco
Foglalkoztatás jellegeStaff
Dátum2022-06-21
KategóriaCall Centre and Customer Service
CZECH & ENGLISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE
CZECH & ENGLISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE
RESPONSIBILITIES:
- Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
- Providing guidance to the client through the necessary steps to restore functionality
- Being responsible to either solve the issue or assign up to Level 2 support
- Coordinating Service Requests by follow up with the cross functional teams
- Team up with your colleagues to collaborate on problem solving and identify major service solutions
- Actively use knowledge base to resolve problems and raise potential knowledge gaps
- Coordinating and follow up Service Requests
REQUIREMENTS:
- Fluent CZECH and English language skills
- Experience in telephone technical support or any customer service related field is an advantage
- Considerable familiarity with MS Office Suite 2010 particularly and the Windows environment in general
WHAT WE OFFER:
- 470.000 HUF gross salary
- short term contract (3/6 months contract or if you are interested you have the opportunity to stay long term)
- FULL HOME OFFICE OPPORTUNITY.
Please send your English CV to apply the job!
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