Hozzáadott 1 year ago
German speaking customer service representative
Munkavégzés helyeBUDAPEST, Budapest, Hungary PP Adecco
Foglalkoztatás jellegeSpecialist
Dátum2022-07-07
KategóriaCall Centre and Customer Service
German speaking customer service representative
German speaking customer service representative
Technical support associate
Task:
- Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
- Providing guidance to the client through the necessary steps to restore functionality
- Being responsible to either solve the issue or assign up to Level 2 support
- Coordinating Service Requests by follow up with the cross functional teams
- Team up with your colleagues to collaborate on problem solving and identify major service solutions
- Actively use knowledge base to resolve problems and raise potential knowledge gaps
- Coordinating and follow up Service Requests
Expectation:
- Good PC handling is essential (Word, Excel, Outlook)
- Fluent in German and English
- Relevant experience is an advantage
- Excellent communication, problem solving and customer handling skills
- Excellent monotony tolerance
- Customer orientation
Our offer:
- EXPERIENCE IS NOT REQUIRED!
- WE ARE OPENED FOR BEGINNERS!
- Multinational environment
- Career and development opportunities
- Professional trainings
- Base salary
- Cafeteria
- Gym ticket
Location:
- Budapest, district XIII.
Legutóbbi kereséseim
- HAJDÚ-BIHAR, Debrecen, Hungary PP Adecco
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